Frequently asked questions

You will find answers to frequently asked questions about our service below:

 

I have placed an order, but accidently ordered a wrong part, can I still change this?

I have placed an order, but forgot a part, is it possible to ship this part together with my previous order?

I have placed an order, but I want to cancel it, is this possible?

I have placed an order and paid it, but the status is still on waiting, what does this mean?

I have placed an order, but I want to change the delivery address, is this possible?

I have place an order, but I never received an email from you?

I want to order a part that is not in stock at the moment, is this possible?

What are the payment options?

I have forgotten my password, can I request an new password?