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Most FAQs

Can I add parts to my order?

Because we work with an automated system, it is unfortunately no longer possible to change a placed order or to add items to it.
After placing your order it will be printed immediately after which it is sent to the warehouse for processing.
If you have not yet paid for the order online, you can of course create a new order.
Orders that are not fulfilled will be automatically cancelled after 14 days.

Are all the parts in stock?

Yes, we are a stock holding web-shop, our stock is 98%, so that we can process orders quickly.

What are the shippingcosts & deliverytime?

 

We ship to several countries around the world.
Look in the table below for all countries we send to, and the shippingcosts.

 

  Country Shipping costs
Shipping Company Free Shipping from
Deliverytime in business days
Note
  Netherlands € 7.50 € 150.00 1-4  
 https://upload.wikimedia.org/wikipedia/commons/thumb/b/ba/Flag_of_Germany.svg/200px-Flag_of_Germany.svg.png Germany € 7.50 € 150.00 1-4  
 https://upload.wikimedia.org/wikipedia/commons/thumb/4/41/Flag_of_Austria.svg/200px-Flag_of_Austria.svg.png Austria  € 12.50 € 230.00 2-4  
Australia

Depends on total. Check at shoppingcart.

 - 6-12

Customs clearance may result in extra delay
Aruba

€ 105.00

- 6-12

Customs clearance may result in extra delay
Bulgaria

€ 32.68

€ 300.00 2-5  
Canada

Depends on total. Check at shoppingcart.

 - 6-12 Customs clearance may result in extra delay
 https://upload.wikimedia.org/wikipedia/commons/thumb/f/f3/Flag_of_Switzerland.svg/200px-Flag_of_Switzerland.svg.png Suisse / Switzerland

€ 29.95


 
 - 3-8 Customs clearance may result in extra delay
 https://upload.wikimedia.org/wikipedia/commons/thumb/9/9c/Flag_of_Denmark.svg/200px-Flag_of_Denmark.svg.png Denmark (Ex Islands)
 € 10.50
DKK 77
€ 239
DKK 1775
2-5  
Faroe Islands € 39.00
 
- 3-8 Customs clearance may result in extra delay
Guadeloope € 105.00  - 6-12 Customs clearance may result in extra delay
  Norway  € 22.50  - 3-8 Customs clearance may result in extra delay
Vlag van Litouwen Lietuva € 30,00 € 425.00 3-8  
  Finland  € 22.50   € 375.00 3-6  
  France(Ex Islands)  € 9.95 € 250.00 2-5  
  Greece  € 37.50   € 600.00 3-8  
Guernsey € 39.00   - 6-12 Customs clearance may result in extra delay
  Hongary  € 30.00 € 425.00 3-8  
Isle of Man € 60.00 - 6-10  
  Ireland (Ex islands)
 € 27.50 € 375.00 3-6  
  Italy  € 19.95   € 325.00 3-8  
Jersey € 39.00 - 6-12 Customs clearance may result in extra delay
  Luxembourg  € 9.95 € 175.00 3-8  
  Belgium € 9.95   € 150.00 1-4  
  Poland  € 24.95   € 325.00 3-8  
  Portugal  € 27.50   € 395.00 3-8  
  Romania  € 22.50 € 425.00 4-8  
  Slowenia  € 22.50 € 425.00 3-8  
  Slovakia  € 22.50 € 395.00 3-8  
  Spain  € 19.95 € 350.00 4-8  
  Czech Republic  € 19.95   € 325.00 3-8  
  United Kingdom  € 29.95 - 3-8 Customs clearance may result in extra delay
United States Depends on total. Check at shoppingcart. - 6-12 Customs clearance may result in extra delay
  Sweden  € 15.00 € 325.00 2-5  
  Estonia  € 25.00 € 425.00 3-8  
  Croatia  € 30.00 € 475.00 3-8  

Can I return parts?

  • Return up until 60 days
  • Your money back within 5 days
  • Simple and transparent return policy

1. Register your return

Click on the blue button below with "Register return". Do this within 60 days of receiving your order. State the reason for your return. You will receive the return form by email.

2. Packing

Put the products and the return form in a sturdy cardboard box. Don't forget to remove the old label.

3. Send your package

Please see the links below for the latest information on how to ship your package Returning a parcel via a DPD parcel shop

- DPD Paketshop

Note, You must provide the postage

4. Receive a refund

You will receive a notification from us when the package has arrived at JMPB. We will ensure that the amount is refunded to your account within 5 working days.

 

Conditions:
  • Parts can be returned up to 60 days after receipt of your order
  • For new and unused parts only
  • Electronic components cannot be returned under any circumstances
  • Please make sure the packaging is undamaged and that an outer carton is used for shipping
  • Unfortunately we can no longer accept packages covered in oil, greasy fingers or tape
  • In the case of returns, care must be taken to ensure that there is sufficient postage, postage due or cash on delivery will not be accepted
  • If you wish to return something due to our error, please follow the normal returns procedure as well.
  • You will then receive further information from us on how to return the package free of charge.

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Customer service opening hours

Monday 09:00 - 12:00 13:30 - 16:00
Tuesday 09:00 - 12:00 13:30 - 16:00
Wednesday 09:00 - 12:00 13:30 - 16:00
Thursday 09:00 - 12:00 13:30 - 16:00
Friday 09:00 - 12:00 13:30 - 16:00
Saturday Closed
Sunday Closed